HM Revenue & Customs (HMRC) is pushing through new powers instead of considering a number of practical solutions, according to one body.
The Low Income Tax Reform Group (LITRG) noted that the tax system could be improved without these measures to combat "deliberate wrongdoing" on the part of tax agents.
It has been stated by HMRC that individuals have free choice over which representative they use and therefore they should face the consequences of their decision.
But the LITRG observed that it wants to see the institution use its authority to stop high-volume agents luring customers in with the promise of tax repayments.
It would also like to see HMRC develop a review of its practices, with every facet involved in the process.
The organisation recently remarked that new rules to be introduced for incapacity benefits are unfair, adding that the government has underestimated the impact such a move will have.
